Error code 3078 in Ukraine

[Oxana2]

For the second month in a row, I can't join Zoom as a member. I work remotely, half of the work is due to this  zoom. Error code 3078. I am not from the sanctioned territory! I am from Kryvyi Rih, Ukraine. IP address confirmed by Kyivstar operator. The chatbot requires a host key, but it is impossible to log in to the account - error 403. If someone can contact the developers or help remotely, I will be very grateful. Sorry for the machine translation

[RN]

Hi @Oxana2 error code 3078 results in Restricted countries or regions.

[Oxana2]

I am from Dnipropetrovsk region. Kryvyi Rih. This is not the Crimea, Donbas or Luhansk. This is the territory controlled by Ukraine

[Oxana2]

Restricted countries or regions

• Cuba: For regulatory reasons, users in this country are currently unable to access Zoom services.
• Iran:  For regulatory reasons, users in this country are currently unable to access Zoom services.
• North Korea:  For regulatory reasons, users in this country are currently unable to access Zoom services.
• Syria:  For regulatory reasons, users in this country are currently unable to access Zoom services.
• Ukraine (Crimea, Luhansk, Donetsk regions):  For regulatory reasons, users in these regions are currently unable to access Zoom services.

[chost]

Hi, I have same error. I live in Dnipro city and have IP 109.251.146.166. How do I can unblock my ip? Now we have war and school lessons on zoom. But my children can`t use zoom

[Oleksii_clickup]

I received the same error today, despite I'm not located in the restricted region.
My IP is 146.120.165.108

[SvetlanaLeybova]

I am from Zaporizhzhya, Ukraine. Today I got this error. Also I got 403 error when tried to login on the web page zoom. us / signin
Zaporizhzhya is under Ukraine control. What is the reason of blocking access? My Ip is 192.162.140.60
Please restore the access.

[SvetlanaLeybova]

Hi, I have same error. I live inZaporizhzhya and have IP 192.162.140.60. How do I can unblock my ip? 

[Olena_Yan]

The same situation! I'm from Zaporizhzhia. How can we solve the problem?

[chost]

Я попросил провайдера поменять ip-адрес на другой. И после этого заработало.

[Olena_Yan]

Мой провайдер не помог в этом вопросе, т.к. IP динамический, он меняется каждые 2 часа. Поменять можно, если он статический, и то не везде.

[MGSR]

Hello @chost  and @SvetlanaLeybova! Kindly check out this article for troubleshooting error code 3078. Let us know if this helps or if you need further assistance.

[Olena_Yan]

I've decided to reinstall the programme on my PC, but faced the next problem - error 403 forbidden. I can't download the programme at all. Can you help me, please?

[Mr_dennik_zp]

Some of our providers have fallen under "sanctions" that were intended for our aggressive neighbors. But Zaporizhzhya is not under occupation. We still need communication. Providers do not want to solve this issue on their own, as well as contact you. How can I regain access to zoom authorization? As a system administrator, I am running out of words to explain to colleagues that it is not my fault that zoom does not work.