cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Error code -1 on logging in

sduerk
Newcomer
Newcomer

New Dell laptop with Windows 11.  Have downloaded latest version of Zoom Workplace and get "successful installation" popup.  When try to login first time, can enter userid but when move to password field, screen displays "Please try again later.  Error code: -1".  Zoom version is 6.6.1 (15968).  Tried uninstall and reinstall--same error code.  Able to log on to old Dell (Win 10) Zoom Workplace without issue.

0 REPLIES 0