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Error Message

Goodman
Newcomer
Newcomer

‎2022-05-18 09:24 PM - last edited on ‎2023-06-30 09:05 AM by Community Moderator | Employee

Greetings,

 

I tried to join a meeting, but I got an error message saying "Account is not paid. (2,015)". What does this mean?

 

Thanks,

Shane.

Topics:
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2 REPLIES 2

Shaimaa
Zoom Employee
Zoom Employee

‎2022-05-18 11:23 PM

Hi GoodMan

 

May I confirm that you are using this email address while trying to join the meeting? Your license email address with Zoom  

Please try to join by typing in the meeting ID from the Zoom desktop client if you reencounter this error.
Or try to clear the cache before clicking the link to join the meeting.



Please like any post that helped you; please mark solutions so others can find them!
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DS8
Newcomer
Newcomer

‎2023-03-06 08:43 AM

No its nit cos she's not signed in cos i have the same error code 

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