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Error Message/Can't log in

DrTruth
Newcomer
Newcomer

‎2025-06-10 07:21 AM

Hi,

I am having trouble logging into zoom to start a meeting and to join a meeting. 

I am receiving the error message "The application 'zoom.us' is not open anymore."

What should I do? I have a MacBook.

 

Thank You, 

 

Dr. Truth

 

Topics:
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2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-06-10 09:49 AM

Welcome to the Zoom Community, @DrTruth! I'm sorry for the inconvenience you experienced. Can you kindly do a clean reinstall with the latest version for Apple and let us know if the issue persists? 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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DrTruth
Newcomer
Newcomer

‎2025-06-10 10:00 AM

Hi Mark, Thank You. I had to install the newer version of zoom. Now it is working.

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