Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-06-12 10:50 AM
Hi Zoom Support,
I am currently using the Zoom Basic plan and am encountering an issue when trying to assign an alternative host using the Zoom API. The error message received is:
"Failed to create meeting, status code: 400
Response content: b'{"code":1114,"message":"Unable to assign \"***********\" as an alternative host because the user cannot be selected at this time"}'"
I believe this issue is related to the limitations of the Basic plan. I would like to confirm if upgrading to the Pro plan will resolve this issue and allow me to add multiple co-hosts and alternative hosts.
Please advise on the steps I need to take to resolve this issue and if upgrading to the Pro plan is the correct solution.
Thank you.
2024-06-12 02:53 PM
@Monis - yes, alternative hosts require all users to be licensed and on the same account.