cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Embedded videos in Ppt don't play when using presentation as virtual background.

scolemanvti
Explorer
Explorer

When using a Power Point Presentation as my virtual background the embedded videos and/or animations don't run. 

I've verified the videos meet the Zoom requirements and even removed animations to simplify, but still no joy..... any ideas what I'm missing??

1 ACCEPTED SOLUTION

Although, the documentation doesn't explicitly state that video is not supported when sharing PowerPoint as a Virtual Background, I believe that to be the case... it's not supported in that mode.

The documentation reads...

If you find this information helpful, please click on "Accept as Solution".

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


View solution in original post

1 REPLY 1

Although, the documentation doesn't explicitly state that video is not supported when sharing PowerPoint as a Virtual Background, I believe that to be the case... it's not supported in that mode.

The documentation reads...

If you find this information helpful, please click on "Accept as Solution".

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen