Downloaded Recording File Freezes Halfway Through

[kh927]

I have been trying to record a zoom session for a grad school class, and have had the same error twice now. After recording, it seems like it has downloaded the file correctly. I go to the zoom file and successfully click on the "double click to download" file. When the file converts to the MP4, it looks completely normal, but as soon as I play back the recording, it will only play correctly for the first 5 minutes. It will then freeze and refuse to continue playing for the last ten minutes. I can see that the rest of the recording is there, but it freezes and I cannot get it to continue playing. If you have any ideas, I would really appreciate it, as it has happened twice, and I really don't want to record it again!

* Note: I use a macbook