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Display name when joining a call

divinetheratrix
Newcomer
Newcomer

Can anyone help me with this please?

 

When I receive a link to join someone else's meeting, my display name is incorrect and I cannot find where to amend it. In my own account my display name is set up correctly so when I host my own meetings everything appears as it should be (and I know how to amend the details). It is just when I join a meeting hosted by someone else that old details of mine are being displayed.

 

Many thanks in advance!

 

Lara

3 REPLIES 3

CloudCat
Zoom Employee
Zoom Employee

Hello,

 

If you log into Zoom with your account via a web browser https://zoom.us

Select Profile on the upper left.

Your name will display.

Click Edit on the right.

 

Screen Shot 2021-09-03 at 8.39.58 AM.png

 

Change your display name to whatever you desire.

 

Screen Shot 2021-09-03 at 8.42.33 AM.png

 

Click Save at the bottom to save your setting.

If this is displaying as something else when joining someone else's meeting then make sure you are logged into your Zoom client application on your device with the same account.

Log into the Zoom client application on your device.

Click the gear icon in the upper left.

Screen Shot 2021-09-03 at 8.52.26 AM.png

 

Then select Profile on left.

Then Edit My Profile to ensure display name.

Screen Shot 2021-09-03 at 8.54.37 AM.png

 

Heike
Newcomer
Newcomer

I have the same issue, and the fixes that CloudCat suggested do not fix it.