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Disconnects after 5 minutes?

trishnb
Newcomer
Newcomer

‎2021-09-04 08:27 AM - last edited on ‎2022-03-25 10:41 AM by Community Moderator | Employee

Hi Everyone! I'm wondering if someone can help me? My Zoom automatically goes black and then disconnects after 5 or so minutes. What can I do to fix this? Thanks in advance.

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-08 02:28 PM

Hi @trishnb, are you using the latest version of Zoom? Also, what device are you using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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