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Disable Password requirement

crkw2023
Newcomer
Newcomer

I recently changed my email address for my Zoom account and for some reason now it is not allowing me to turn off the password requirement for people to join my meetings. I tried logging in to the old account but it says it no longer exists and I don't think I ever required a password there either so I am not sure how to fix this.

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

If I understand the problem correctly, you should login into your new zoom account and remove the meeting passcode requirement:

 

https://support.zoom.us/hc/en-us/articles/360061240491-Bypassing-passcode-when-joining-a-meeting