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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Dial-in restricted to paid subscriptions?

PARobertson
Newcomer
Newcomer

Hi! 

 

It looks like Zoom has repackaged dial-in to withdraw support of this feature from the Basic plan. 

 

I see that there's a list of phone numbers available to me in settings, and that for my location (the US) I need to be on a paid subscription to use even the toll number. 

 

When was this restricted? Is there any documentation of the change? 

 

Thank you! 

 

 

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