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Zoom AI Companion2023-01-26 05:48 AM - last edited on 2023-06-26 10:07 AM by RN
We used to have a pro account, but have now downgraded. We do still have cloud recordings, and they take up a lot of space. I am now getting about 4 emails a day warning me about this storage issue, but I can't resolve it because I can't get to the recordings since my account is not a pro one.
Also can't reach support because I'm not a paid customer anymore.
Please help?
2023-03-03 04:48 AM
Just bumping this since I haven't heard anything back yet. Also can't contact support??? What's with that?
2023-03-07 05:37 AM
This is what I'm here to find an answer to as well, it's very frustrating!
2023-03-09 11:02 PM
Auto-deletion only happens once per day, thus it is possible that a recording may not be eligible for deletion when the auto-deletion process occurs on our servers. Because of this, auto-deletion commonly occurs one day after the specified amount of days.
Regards,
Diana
2024-03-28 01:53 AM
Having the same issue - It's doing my head in