cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Custom live streaming settings

jeffdeutsch
Newcomer
Newcomer

‎2023-03-21 12:38 PM - last edited on ‎2023-06-01 01:14 PM by Community Moderator | Employee

I accidentally configured my custom livestream settings to connect to YouTube instead of using the YouTube option.  I would like to change the settings for the custom service but when I attempt to go live with the custom option, I get an animation of Zoom connecting you YouTube and cannot make any RTMP or STREAMING KEY changes.  How can I change the settings to use my new streaming provider?  Thanks for any help.

 

PS - I am using a PC with the latest versions of Zoom (15.14.0)

 

 

Topics:
0 Likes
1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-03-22 01:57 AM

Hi @jeffdeutsch ,

 

If you remove all the applied configuration of the custom rtmp service and you have active the transmission to youtube live (I imagine that is what you request).

 

When you start the webinar, you will only have to select the streaming option (Youtube live) and it will open to connect with your youtube account, that way you will throw it to a live event on youtube.

 

Best regards,

Please mark if this solution helped you so that other colleagues can find it!