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Crash on startup on Linux

cdunford
Zoom Partner
Zoom Partner

‎2025-05-30 06:27 AM

I have a persistent issue on one of my arch linux installs where zoom starts, the window seems to paint once, and then it immediately closes; there isn't a lot of log output anywhere. The odd thing is I basically have this exact same linux install on 2 other machines where zoom works fine. My .zoom/logs/zoom_stdout_stderr.log is attached.

 

ZoomLauncher started.
Zoom path is: /opt/zoom
cmd line: 
Start subprocess: /opt/zoom/zoom sucessfully,  process pid: 66404 
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      656      656 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5224     5224 
         resip::TransportSelector      896      896 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
loadZoomWebviewHostProcess newPath is /opt/zoom/ZoomWebviewHost
loadZoomWebviewHostProcess libpath is /opt/zoom/Qt/lib:/opt/zoom/cef:/opt/zoom,webview channelname is webview:{79c0eb80-077d-4081-b5d1-40236d921f22}
Start subprocess: /opt/zoom/ZoomWebviewHost sucessfully,  process pid: 66416 
Interface wlp0s20f3 is a wireless interface
Interface: ipv4 wlp0s20f3, IP Address: 10.0.48.34
Interface: ipv4 br-46f47224cad0, IP Address: 172.18.0.1
Interface: ipv4 br-7f258adec5c7, IP Address: 172.22.0.1
Interface: ipv4 br-a7c78013c29e, IP Address: 172.23.0.1
Interface: ipv4 br-aa0f4499e774, IP Address: 172.25.0.1
Interface: ipv4 br-c6f21d235b8f, IP Address: 172.21.0.1
Interface: ipv4 br-d4ea1498d117, IP Address: 172.24.0.1
Interface: ipv4 br-df1c425717f2, IP Address: 172.19.0.1
Interface: ipv4 docker0, IP Address: 172.17.0.1
Interface: ipv4 br-e0fe7c388b1e, IP Address: 172.20.0.1
[66416:66416]ZoomCollabHost started,isSupportCef=1
Received webviewipcchannelname: webview:{79c0eb80-077d-4081-b5d1-40236d921f22}
[66416:66416]CefInitialize init --
[66426:66426]ZoomCollabHost started,isSupportCef=1
[66427:66427]ZoomCollabHost started,isSupportCef=1
[66416:66437:0530/092554.409577:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.Properties.Get: object_path= /org/freedesktop/portal/desktop: org.freedesktop.DBus.Error.InvalidArgs: No such interface “org.freedesktop.portal.FileChooser”
[66416:66437:0530/092554.409625:ERROR:select_file_dialog_linux_portal.cc(290)] Failed to read portal version property
qt.scenegraph.general: threaded render loop
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 6.06 ms
[66456:66456]ZoomCollabHost started,isSupportCef=1
[66416:66488]webviewHostIpcChannel:onChannelConnected
webviewClientIpcChannel:onChannelConnected
Linux Client Version is 6.4.10 (2027)
QSG_RENDER_LOOP is 
XDG_CURRENT_DESKTOP = LXQt;  DESKTOP_SESSION = lxqt; XDG_SESSION_TYPE = x11
[xdg-desktop-portal info]:
   xdg-desktop-portal: xdg-desktop-portal 1.20.3
   can not find 'xdg-desktop-portal-gnome' command
   can not find 'xdg-desktop-portal-kde' command
   can not find 'xdg-desktop-portal-gtk' command
   can not find 'xdg-desktop-portal-hyprland' command
   find 'xdg-desktop-portal-lxqt'
   can not find 'xdg-desktop-portal-wlr' command
   can not find 'xdg-desktop-portal-xapp' command
[portal info] :
   gnome-keyring.portal
   lxqt.portal
[pipewire info] :
   pipewire
   Compiled with libpipewire 1.4.2
   Linked with libpipewire 1.4.2

Graphics Card Info:: 00:02.0 VGA compatible controller: Intel Corporation Raptor Lake-S UHD Graphics (rev 04)
01:00.0 VGA compatible controller: NVIDIA Corporation AD107GLM [RTX 2000 Ada Generation Laptop GPU] (rev a1)
Zoom package arch is 64bit, runing OS arch is x86_64, snap package 0
qml: PreMeeting.qml active: false  height: 0
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 6.06 ms
qt.scenegraph.general: opengl texture atlas dimensions: 1024x512
qt.scenegraph.general: R/G/B/A Buffers:   8 8 8 8
qt.scenegraph.general: Depth Buffer:      24
qt.scenegraph.general: Stencil Buffer:    8
qt.scenegraph.general: Samples:           -1
qt.scenegraph.general: GL_VENDOR:         Intel
qt.scenegraph.general: GL_RENDERER:       Mesa Intel(R) Graphics (RPL-S)
qt.scenegraph.general: GL_VERSION:        4.6 (Compatibility Profile) Mesa 25.1.1-arch1.2
qt.scenegraph.general: GL_EXTENSIONS:    GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_multi_draw_indirect GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_texture_texture4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_APPLE_packed_pixels GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_blend_equation_separate GL_ATI_draw_buffers GL_ATI_fragment_shader GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_EGL_image_storage GL_EXT_EGL_image_storage_compression GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_texture GL_EXT_debug_label GL_EXT_demote_to_helper_invocation GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_semaphore GL_EXT_semaphore_fd GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texture GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_multimode_draw_arrays GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_INGR_blend_func_separate GL_INTEL_blackhole_render GL_INTEL_performance_query GL_INTEL_shader_atomic_float_minmax GL_INTEL_shader_integer_functions2 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_framebuffer_flip_y GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_const_bandwidth GL_MESA_texture_signed_rgba GL_MESA_window_pos GL_NV_ES1_1_compatibility GL_NV_alpha_to_coverage_dither_control GL_NV_blend_square GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_fog_distance GL_NV_fragment_shader_interlock GL_NV_half_float GL_NV_light_max_exponent GL_NV_packed_depth_stencil GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_env_combine4 GL_NV_texture_rectangle GL_OES_EGL_image GL_OES_read_format GL_S3_s3tc GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays
qt.scenegraph.general: Max Texture Size: 16384
qt.scenegraph.general: Debug context:    false
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 6.06 ms
qt.scenegraph.general: opengl texture atlas dimensions: 512x512
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 6.06 ms
qt.scenegraph.general: opengl texture atlas dimensions: 512x512
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations.
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 6.06 ms
qt.scenegraph.general: opengl texture atlas dimensions: 2048x1024
[66416:66488]Zoom Process Exit,zoomcollabhost exit too!
webviewClientIpcChannel:ReceiveError
AppIconMgr::systemDesktopName log Desktop Name: lxqt 
zoom exited normally, exit code is 0 .
ZoomLauncher exit.

 

 And the only other thing I can really find which seems related to zoom is some lines in journalctl right after it exits:

 

[[AMay 30 09:19:40 dunford-novo lxqt-panel[1505]: Error on DBus request(org.kde.StatusNotifierItem-63955-2,/StatusNotifierItem,OverlayIconPixmap): QDBusError(org.freedesktop.DBus.Error.UnknownObject, No such object path '/StatusNotifierItem')
May 30 09:19:40 dunford-novo lxqt-panel[1505]: Error on DBus request(org.kde.StatusNotifierItem-63955-2,/StatusNotifierItem,IconPixmap): QDBusError(org.freedesktop.DBus.Error.UnknownObject, No such object path '/StatusNotifierItem')
May 30 09:19:40 dunford-novo lxqt-panel[1505]: Error on DBus request(org.kde.StatusNotifierItem-63955-2,/StatusNotifierItem,AttentionIconPixmap): QDBusError(org.freedesktop.DBus.Error.UnknownObject, No such object path '/StatusNotifierItem')
May 30 09:19:40 dunford-novo lxqt-panel[1505]: Error on DBus request(org.kde.StatusNotifierItem-63955-2,/StatusNotifierItem,ToolTip): QDBusError(org.freedesktop.DBus.Error.UnknownObject, No such object path '/StatusNotifierItem')
May 30 09:19:40 dunford-novo lxqt-panel[1505]: Error on DBus request(org.kde.StatusNotifierItem-63955-2,/StatusNotifierItem,IconThemePath): QDBusError(org.freedesktop.DBus.Error.UnknownObject, No such object path '/StatusNotifierItem')
May 30 09:19:40 dunford-novo lxqt-panel[1505]: Service "org.kde.StatusNotifierItem-63955-2" unregistered
May 30 09:19:40 dunford-novo lxqt-panel[1505]: Error on DBus request(org.kde.StatusNotifierItem-63955-2,/StatusNotifierItem,IconName): QDBusError(org.freedesktop.DBus.Error.NoReply, Remote peer disconnected)
May 30 09:19:40 dunford-novo lxqt-panel[1505]: Error on DBus request(org.kde.StatusNotifierItem-63955-2,/StatusNotifierItem,Title): QDBusError(org.freedesktop.DBus.Error.NoReply, Remote peer disconnected)

 

My current kernel is 6.14.7-zen2-1-zen but I've also tried the LTS kernel. My system is a dual GPU Lenovo P16. I've tried use the flatpak version, using prime-run to force to my nvidia GPU, various env vars to try to force software rendering; nothing has any impact.

 

Any help would be appreciated.

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