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Contacting support to turn on "Enable New Registration Flow"

NMHNZDeb
Newcomer
Newcomer

Have received an email today advising of a change that will happen automatically on 1 July. Apparently we can contact support to get  this enabled now. I cannot find anywhere to actually contact support! The chat bot is useless & all the SUPPORT links just take me back to the resources. Anyone know? Thanks.

2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

Hi @NMHNZDeb

You can submit a ticket to Support here: https://support.zoom.us/hc/en-us/requests/new

preREO
Newcomer
Newcomer

Hi Bort, (and shout out to NMHNZDeb)

After the email received “Enable New Registration Flow” was received (was that sent to all accounts?), this tied up 3 people at our firm for too long trying to figure out how to “Enable New Registration Flow” per the self-serve directions on the email , only to find that 1) this issue is not even a result in any of the support searches we did, and 2) we found this thread that we need to "submit a ticket to Support here: "...support.zoom.us/hc/en-us/requests/new".  Fair to say that Zoom management should flog themselves repeatedly with a wet noodle for poor communication on this?? 

To be fair, there are so many issues more important than this in the world, but...