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Constant Disconnections

MimisMelodies
Newcomer
Newcomer

‎2023-07-12 11:49 AM

Over the last 2 days, July 11 & 12, my Zoom meetings have been disconnecting and restarting almost constantly. No problem with the Internet Connection or any other programme, just the Zoom. Never had an issue before until I started paying for Zoom Pro!

Is there a general problem? What can I do about this? Have made sure its got most recent update.

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GJSAV
Newcomer
Newcomer

‎2023-10-06 07:54 PM

Same here. My internet speed was running at over 100mbps and I have updated everything. The machines I use are dedicated to Zoom. I run nothing else. It's causing major headaches as these are important live webinars. I've experienced the same issue on MacOS M1 chip and also Ryzen5 machine using Windows11. The other machines are Windows 10. Same issue on all hardware. I have never had dropouts. These are now occuring frequently. Someone please explain.

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