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Connecting Canon EOS 800D to Macbook Pro (M1 2020) for Zoom

jakewilliam
Newcomer
Newcomer

Hi everyone, I want to use my Canon EOS 800D as the camera for Zoom meetings. I've installed the webcam utility software and updated my camera's firmware, but my screen still displays "EOS Webcam Utility" with a wrong red cross over a wire.

 

Does anyone know what this means? I would really appreciate any help. Thank you!

 

 

 

5 REPLIES 5

storyhub
Community Champion | Customer
Community Champion | Customer

EOS webcam Utility Pro requires a subscription. See the following:

https://www.usa.canon.com/cameras/eos-webcam-utility

Thank you for your response. I assumed that the EOS Webcam Utility Pro would function as the free version if we didn't pay for it. Anyways I've discovered in the Canon forum that others are encountering similar issues after updating to macOS 15.0.1 Sequoia, which is probably my case.

 

https://community.usa.canon.com/t5/EOS-Webcam-Utility-Pro/EOS-Webcam-Utility-2-2-24-Not-working-with...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thank you for your response. I assumed that the EOS Webcam Utility Pro would function as the free version as long as we don't pay for it. Anyways, I've discovered in the Canon forum that others are encountering similar issues after updating to macOS 15.0.1 Sequoia, which is probably my case.

 

 

jakewilliam
Newcomer
Newcomer

Thank you for your response. I assumed that the EOS Webcam Utility Pro would function as the free version as long as we don't pay for it. Anyways, I've discovered in the Canon forum that others are encountering similar issues after updating to macOS 15.0.1 Sequoia, which is probably my case.

storyhub
Community Champion | Customer
Community Champion | Customer

The use of any software that needs to communicate with the camera via USB is always subject to instabilities. As a professional broadcast engineer we primarily use NDI PTZ cameras for the ability to power, stream, and control the camera via a single ethernet cable. These cameras are very stable, are controllable over the internet, and can be switched using various software tools that then sends NDI to Zoom as a webcam. The Second choice is to use HDMI out from a camera to a capture device such as https://zowietek.com/product/4k-video-streaming-encoder-decoder/ that converts the HDMI video to NDI then Zoom can see the device as a webcam or it can be manged via OBS Studio with the NDI plugin. Third choice would be to use a USB video capture device to convert the HDMI video to USB video that then appears as a video device in Zoom.