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Co-host Muted when mute-all used?

RCooper
Newcomer
Newcomer

New user here. Will be having a meeting with 30-40 participants joining via Zoom. Will have host designate two people as co-hosts. The question is: If the host or co-host initiates 'mute-all', are co-hosts muted along with all participants? Thanks for any help.

3 REPLIES 3

chrismenard7
Community Champion | Customer
Community Champion | Customer

You are correct. Even with the Co-host feature, Mute All does exactly that, It mutes participants and co-hosts. Here is what I usually do. I inform the co-host before the meeting that they are going to be muted and that if they need to chime in on my presentation, just unmute. When you Mute All, there is an option that allows users to unmute themselves. 

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @RCooper @chrismenard7 

 

Thanks to chrismenard7 for his response.
I would like to add a few more details.
I have checked the actual behavior, and when 'mute-all' is initiated as a co-host, all participants are muted except for the co-host.
If the host initiates it, all participants including co-hosts are muted and only the host can speak.
If a co-host initiates it, the other co-host, host and participants will be muted.

RCooper
Newcomer
Newcomer

Thank you both for your help. Much appreciated.