cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Cloud Recording Resolution

TZ1
Newcomer
Newcomer

‎2024-03-14 07:38 AM

Our last two Zoom Cloud Recording came in at:
• 1686x720 (Windows laptop with built-in webcam) and
• 1832x982 (Mac with built-in webcam).

 

We used to consistently get 1280x720 but now it seems variable.
Any ideas on this?
We have the HD settings on in the master account but can't tell you about the guest/speaker's settings.

Thank you.

T

Topics:
0 Likes
1 REPLY 1

TZ1
Newcomer
Newcomer

‎2024-03-14 07:40 AM

Is there something we should be doing in our settings or our guest/speaker's settings to ensure we get 1280x720?

0 Likes