cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Closed Caption Transcripts - Saved when meeting not recorded?

jwconsulting
Newcomer
Newcomer

‎2024-09-20 09:20 AM

Hi everyone,

A client of mine would like to use the Closed Caption setting to save a copy of the meeting transcript. Due to the nature of their business, they will not be recording the meetings, they only want a transcript for reference. 

 

We need to know if Zoom retains a copy of transcripts that were created using the closed captioning function when meetings were NOT recorded. 

 

Does anyone know the answer to this?? 

 

Thanks in advance! 

Topics:
0 Likes
1 REPLY 1

shawt
Newcomer
Newcomer

‎2024-10-23 10:27 AM

I have a similar situation with a client and want to know how to save closed captioning. Their policies allow for accessibility devices like closed captioning, but they do not allow for AI or recording. How can I save the closed captioning. It used to be a feature, but now I don't see how to do it.