cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Video interuptions

karlseitz
Newcomer
Newcomer

On a regular basis the video pauses for a second or is delayed. I also get a message that my internet connection is "unstable". Any ideas? I've had Spectrum come out and they say the internet connection is ok. They even gave me a new modem.

2 REPLIES 2

sami77
Newcomer
Newcomer

I'm having the same issue - any resolution? 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

Welcome to the Zoom Community! 

I'm sorry for the late response. You may check this resource for troubleshooting video display.

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?