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Client unable to join Zoom Meeting - they receive a message that I am in a meeting.

Rob49
Newcomer
Newcomer

‎2023-03-08 03:27 PM

Hi Colleagues,

My practice is to set up a Zoom meeting, send the link to clients and then start the meeting. Sometimnes a client tells me that they receive a message that, when they join, I am in another meeting. We are using the same Zoom link (without waiting Room) som it is strange. Any thoughts re solutions?

Rob

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1 REPLY 1

Jameswalter
Contributor III
Contributor III

‎2023-03-08 10:52 PM

If you already have the Zoom client installed and are still encountering issues when trying to join a Zoom meeting, uninstalling and reinstalling might help. Follow these steps to uninstall and reinstall Zoom: Run CleanZoom to uninstall Zoom completely.

 

 

Regards,
James

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