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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Classic whiteboard not working

Pleasehelp9
Newcomer
Newcomer

‎2022-09-29 03:18 AM

Hello and thank you for your time.

Before i continue please note that this "malfunction" has only started existing after the UI changing update. Previously everything worked just fine.

Suddenly, after the update, the UI on the "screen sharing" button changed. I can now only choose the open chrome tabs and my whole screen, but no collaboration whiteboard. Also, when the host opened his whiteboard (which worked, unlike mine) i could not comment in form of drawing with the pencil. 

Before you ask, yes, the host has stated that the screen sharing and classic whiteboard are enabled on his device, meaning this is a problem on my end.

 

Please help me in any way. It would be very appreciated. Thank you.

 

 

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2 REPLIES 2

Pleasehelp9
Newcomer
Newcomer
In response to RachelGomez123

‎2022-10-05 06:55 AM

I am very thankful for the reply, but as stated in the original text, the  host did enable the whiteboard feature. They also told me that meeting with other participants worked just fine.

Thank you for reading.

 

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Penguin2
Explorer
Explorer

‎2024-05-19 01:31 AM

Is anyone having a difficulty with classic whiteboard (I finally managed to get it back!) where Zoom is limiting you to 3 whiteboards?  Also when typing on the whiteboard it just stops as if you’ve hit enter halfway through typing?
 
I find the support from Zoom absolutely shocking!  I’m not going to continue with them
 
Thanks

Kerry 
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