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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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jacq31
Newcomer
Newcomer

This isn't showing and I keep getting error messages when I use links to meetings because I'm on the old 

2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @jacq31 thank you for posting for the first time and welcome to the Zoom Community!

 

Have you tried completely uninstalling/reinstalling the Zoom application? This does the trick most times! Here's how: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

CZP
Newcomer
Newcomer

Uninstalled and re-installed. Had same problem no check for updates and can only access Zoom via browser