cancel
Showing results for 
Search instead for 
Did you mean: 

Check for updates missing

Lynn16
New Member
New Member

Dear Zoom Community

 

I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate. How do I get the check updates back.

 

Many thanks

Lynn16

1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

@Lynn16 - The reference to contacting IT is because the 'Check for Updates' option should always be there unless it was installed with some sort of corporate policy.  Given that you obviously do not have a corporate policy on your account, I would suggest going directly to the download page at https://zoom.us/support/download and manually reinstall the latest version.  Hopefully that gets you your option to check for updates back.