Chat sound notification not working

[tkojar]

Hi thank you for your work.

I have the same unresolved question as these two:

• Chat notification sound does not work when message... - Zoom Community
• Solved: Chat sound notification - Zoom Community

[Bri]

Hi @tkojar! Could you tell me what device you're using and which version of Zoom you're on? 

[tkojar]

Hi, I am using HP-laptop and I run the zoom on the computer and it is licensed. I am using 5.10.6, apparently the latest version: