Maintenance Notification: On September 17th, 2024, the Zoom Community will be down starting at 10:00pm PDT for up to 1 hour
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2021-12-17 12:42 PM
I noticed that when I am on zoom meeting and the word document is posted in the chat. I can never see the document. It doesn't come up in my chat. Everyone else in the meeting gets the document but not me. Can someone give me advice on how to fix it?
2021-12-17 02:13 PM
What device are you using?
2021-12-17 02:17 PM
A chrome book. I have tried using google chrome & the zoom app on my computer but still the chat document is not working.
2021-12-17 02:21 PM
Hi!
Thanks so much for your prompt response.
Next, could you please try signing out and signing in again on all devices?
2021-12-17 02:18 PM
A chrome book. I have tried using google chrome & the zoom app on my computer but still the chat document is not working.