cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Chat Window doesn't float over multiple desktop screens

dchicago15
Newcomer
Newcomer

In my past two Zoom sessions, the chat window doesn't float along with me as I move to different desktops on my Mac.  I have to literally go and find it and who knows where it is.  Is there a setting I accidentally clicked? 

1 REPLY 1

The floating Chat window will only follow you to other virtual Mac desktops if there is a Zoom application on the other desktop. For instance... you have three virtual desktops, on #1 you open the Zoom Client and launch the meeting. Then you move the Zoom meeting window to Virtual Desktop #2, leaving the Zoom application window on Desktop #1. You don't put anything Zoom related on Desktop #3.

When you float the Chat window on desktop #2 and then swipe over to desktop #1 the chat window will follow. Then you swipe back to desktop #2, the Chat window will follow you. You finally swipe to desktop #3 to see that the Chat window will not follow, because there is no presence of the Zoom meeting on Desktop #3.

If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.


Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen