Cannot sign in to open a zoom meeting. I updated the software. still cannot sign

[Manny1]

Zoom is messed up. I can’t sign into my interface to open a meeting but I can sign into the admin page.  I tried to get tech support and was redirect to HOWLY which is fraudulent website that charged my credit card 10 x with $49 without my permission.  When I try to sign on through my ipad, the keyboard has no shift key so I cannot enter my password.  what chaos!  I deleted the app and downloaded the newest version  and still cannot log in with a new password.  I’m  at the point that I need to delete zoom for good.  Any suggestions?

[RN]

Hey @Manny1 I am a bit confused by your discussion. Im curious on were/how you were directed to "howly", when attempting to access Zoom Technical Support? From here after logging into your Zoom account, you will see the available support options for you - based on your Zoom Plans and Support Options. 

And I'd advise for making future Zoom license purchases from https://zoom.us/pricing. Please report any Fraud to https://zoom.us/trust-form. 

Where exactly are you having issues signing into? For your signing-in issues, there should be no different in sign-in options from https://zoom.us/signin vs the Zoom desktop client ⤵️