cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Cannot log-in

dmgm
Newcomer
Newcomer

‎2022-09-29 06:05 PM

Hi, I have an iPad air 4th gen and I did not have any problems using Zoom until today. I cannot login and it keeps showing error code 5003 and network problems. I have two accounts - a personal one and a company-based one. I cannot log-in on both accounts when I’m on my iPad but it works perfectly on my phone and laptop. I’ve tried accessing it through the website which I’ve always done before and it still won’t work. I’ve also reinstalled the Zoom app, restarted my iPad multiple times and trying to connect thru different WiFi networks and even through cellular data but still, the problem persists. Help!

0 Likes
0 REPLIES 0