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Cannot connect to account and bug with "Unstable network, tap to reconnect"

Dima_Zh16UA
Explorer
Explorer

Hello, I have problems with Zoom accounts and app on Android.

I gain notification "Unstable network, tap to reconnect" (All my relatives have this notification too). I decided to delate cache and data in phone settings and reinstall Zoom. After reinstalling problem was solved until I exited the application.

So when I reinstalled it again and had to log into my account, an error occurred. I received notification "Login failed. Failed to connect to Zoom".

Instead, I started entering the details of the second account and everything was fine until I was asked to enter a code from the mail.  The first time I got it. However, he did not work. I received a notification that it has expired. Then I clicked on the button to be sent another code, but it did not arrive in my mailbox.

I reinstalled Zoom a third time. I started to enter the data of the second account and the message about failed login appeared on this account: "Login failed. Failed to connect to Zoom".

Error codes: Don't have

Device type: OS Android of different versions

Zoom version: 5.16.6 (17128)

Location: Ukraine

8 REPLIES 8

Coinflipper
Newcomer
Newcomer

I am having the same issue, no error codes or anything,
Also android device, located in Belgium

I was able to get through and log in once again but then I was hit with the "unstable netword, tap to reconnect" again. My internet is fine, it happens on 5g too.

Same in Myanmar too. Internet is fine but it keeps saying unstable network 

Mikem1311
Newcomer
Newcomer

i have the same issue, works fine on Windows Desktop but not Android App, located in UK

appalloosa-cob
Explorer
Explorer

Same here: At first "unstable network", now "failed to connect to Zoom" on Android. Desktop works.

 

nfy2nfk07
Newcomer
Newcomer

Facing the same issue "Unstable Network, Tap to reconnect" ... from Bangalore, India.

 

Also faced Sign-In issue, only when all devices were logged out after logging into zoom via the browser is when it lets us Sign-In on the Android phone 

roby873
Newcomer
Newcomer

Hi all, get same issue "Unstable Network, Tap to reconnect"  from Italy

Issue only on Android, on pc windows works well.

If i reinstall APP on android works again, but after powering off/on android get same issue again (unstable network, tap to reconnect..)

Wajeeha
Newcomer
Newcomer

Having the same issue, works fine on Windows Desktop and Apple Products but not Android App, located Pakistan

Renfield
Newcomer
Newcomer

I have the same issue too. I hope they fix it as soon as possible