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Can't save recordings to local but can save to cloud

JDraper
Explorer
Explorer

‎2022-05-11 09:59 AM

So I'm finding that I can't save recordings to my local drive but I can save to the cloud. I also can't save chats to local drive. Anyone else having these problems?

 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-05-11 12:15 PM

Normally this is related to Zoom not having access to the default location where it stores  recordings (and other files for the user).

 

 Go to Settings on the Recording tab and see if the default location might need to be changed to another place where you have write permission. 


Ray -- check out the GoodClix website or the Z-SPAN website.
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