Can´t add alternative hosts in a meeting

[docline]

Hi there! I´m trying to add an alternative host to my meeting and I get an error message (see attached). Does anyone know how to fix this? Thx! 

[Jameswalter]

Alternative hosts can only be assigned during scheduling or before the scheduled start time. If a host is attending a meeting but needs assistance with managing the meeting, they can assign a co-host during the meeting instead of an alternative host. Learn more about roles in a meeting.

[Frank_TB]

Hello,

Prerequisites for designating an alternative host

Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
Zoom mobile app for Android or iOS: Global minimum version or higher
Both users need to be Licensed and on the same account
For webinar, the user who schedules the meeting needs both a license and the webinar add-on; the alternative host only needs to be Licensed
Alternative hosts must be signed in to Zoom with the correct account in order to be granted the host or co-host permissions

https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host 

Regards

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