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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Can't Login

DWM
Newcomer
Newcomer

‎2023-02-06 01:57 PM

Anyone know how I can update my software? It is saying I have to update, but an IT specialist is required. It won't let me login and there's no update option available.

0 Likes
1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-06 02:16 PM - edited ‎2023-02-06 02:16 PM

Hello,

 

Please try these steps:

 

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.