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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Can a zoom meeting recording be recovered after being deleted from the trashcan?

airtech
Newcomer
Newcomer

‎2022-10-20 10:23 AM - edited ‎2022-10-20 10:24 AM

We learned that an important meeting recording (via cloud recording) may have been deleted from the trash can and I am curious whether it's possible to restore it. If so, what would be the steps?

 

Thank you!

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-20 09:10 AM - edited ‎2022-12-20 09:11 AM

Hi @airtech I am sorry I missed this! If the cloud recording was permanently deleted, unfortunately  we will not be able to restore it. 

 

Apologies for this inconvenience!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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