cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Camera Help

KyleD
Newcomer
Newcomer

I have a new laptop and external camera running Windows 11.  I can turn the camera on and see video of myself, but in Zoom the screen is black. I have checked privacy settings. Camera is enabled and Zoom camera is enabled.  Meeting participants cannot see me.  The host can turn my camera on and off in the app, and I can click on share video, but it does not fix the problem.  As soon as I go to Zoom, my camera turns off.

 

KyleD_0-1649873483123.png

 

2 REPLIES 2

KyleD
Newcomer
Newcomer

Problem solved.  I have two monitors and somehow they were switched.

Bri
Community Moderator | Employee
Community Moderator | Employee

Glad to see you figured it out @KyleD! Welcome to the community 😎


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?