Breakout room

[CPS]

Why breakout rooms icon on screen is not showing to opt when I am entering the zoom by third party app

[Dan_ZoomSE]

Hello @CPS ,

What third party app are you using?

[CPS]

hey Dan

actually  i am joining the zoom meeting scheduled over a third party plateform and i am joining it by an app  named

'reso vns"

[CPS]

actually  i am joining the zoom meeting scheduled over a third party plateform and i am joining it by an app  named

'reso vns"

[Dan_ZoomSE]

Please review the prerequisites for participating in Breakout Rooms below:

 https://support.zoom.us/hc/en-us/articles/115005769646-Participating-in-breakout-rooms

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!

[CPS]

No dan, but thanks for reply

actually there is no icon on my screen to select the room, my app developer has also no idea why this is not showing, 

[CPS]

Dan , i am feeling that i could not explain you am i?

[CPS]

hey dan this is what showing

[Dan_ZoomSE]

Because you are not joining using our desktop or mobile client you are not able to participate int he Breakout Rooms...  per our support document I shared above,  you must meet the prerequisites listed in order to participate.

The third part app you are joining from is NOT supported for Breakout Rooms.

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!