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Breakout Rooms Issue

RSIS
Newcomer
Newcomer

Hi,

     Hope you are doing good. I am facing an issue about breakout rooms. I have 10 employees everyone have a personal breakout room but when I start new meeting the breakout rooms become deleted and after some research I schadule a new meeting with recuring and add rooms here but they hide my PMI and provide another one. Please I request you provide me the valid solutoin to save breakout rooms for PMI for every meeting.

Thanks and Regards,

Rumi School of Innovative Sciences

5 REPLIES 5

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @RSIS –

 

I’m not sure I fully understand your situation, but I’ll give you some info that I hope will help.

 

 Please read this Zoom Support article on the Breakout Rooms. If you are trying to save Breakout Room names for your Personal Meeting ID (PMI), please especially note this section of the article:

Ray_Harwood_0-1652239211219.jpeg

A meeting using your PMI is not a scheduled recurring meeting.

 

 Please ensure you are using a scheduled  recurring meeting when trying to use this feature. 


Ray -- check out the GoodClix website or the Z-SPAN website.

Ray- I’m so sorry- just saw this.  Trying to use my Personal Meeting ID and save breakout rooms. It can’t be used for recurring meetings.   I’ve tried everything.  

Katrinaiott
Newcomer
Newcomer

did you ever find help with this?  I am still struggling!

 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Katrinaiott.

 

It would help me a lot if you'd describe the problem you're having.  The original poster's problem wasn't really clear to me, so I'm not sure what to tell you!

 

Thanks...


Ray -- check out the GoodClix website or the Z-SPAN website.

Ray- I’m so sorry- just saw this.  Trying to use my Personal Meeting ID and save breakout rooms. It can’t be used for recurring meetings.   I’ve tried everything.