cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Breakout Room Icon Not Visible

EB47
Newcomer
Newcomer

‎2022-04-05 09:28 AM

Hello,

 

I am a zoom account holder and I believe I use pro with an active account. I was leading an event this morning and my breakout rooms were not visible to me. I am wondering what happened and if I need to upgrade to have access to this service? At the same time, the pricing comparison says that breakout rooms are available across the options however they did not show up on mine. Please advise.

 

Thank you.

0 Likes
2 REPLIES 2

RichAnd1
Explorer
Explorer

‎2022-04-05 01:43 PM

I've had this issue (no breakout room icon showing) for weeks. Zoom are supposedly looking into it. Nothing they have suggested has worked so far.

0 Likes

RichAnd1
Explorer
Explorer

‎2022-04-07 02:31 PM

I just had my issue resolved. Embarrassingly, it turns out because I have 2 accounts I hadn't enabled Break Out Rooms in the new paid account, which was the one that needed the icon. All fixed now.

0 Likes