Blur Background

[bishopmbg]

I have a Mac desk top but it does not have the "blur background" feature-I have tried downloading other background apps but it does not help--any suggestions to the problem--very disappointing

[crchan123]

Hi @bishopmbg, welcome to the Zoom community!

To use blurred background, please make sure you meet the prerequisites outlined below. You can also find more information in this support article: https://support.zoom.us/hc/en-us/articles/360061468611-Using-blurred-background-

Zoom desktop client:

• Windows: 5.5.0 (12454.0131) or higher
• macOS: 5.5.0 (12467.0131) or higher
• Linux: 5.7.6 (31792.0820) or higher

Zoom mobile app:

• Android: 5.6.6 (2076) or higher
• iOS: 5.6.6 (423) or higher

Meet the system requirements for Virtual Background:

• Desktop clients must meet the requirements in the "Images only without a green screen" sections
• Mobile apps must meet the device requirements for Android and iOS

If this helps, don't forget to click the Accept as Solution button below!

[JimE]

where do I find Zoom desktop Windows: 5.5.0 (12454.0131) or higher to download and install? 

[JimmyWick]

How to enable blur background before a meeting
Sign in to the Zoom desktop client.
Click your profile picture, then click Settings.
Select Backgrounds & Filters .
Note: If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again.
Click the Blur option.
Your background will become blurred behind you, obscuring your surroundings.

Regards,
J Wick

[crchan123]

Hi @bishopmbg! Has the reply by me or @JimmyWick been helpful for you? If so, don't forget to mark the Accept as Solution button below 😊