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Blue Screen in Windows 11 when converting a zoom recording

hofendis
Newcomer
Newcomer

‎2023-08-24 07:26 AM

For the past few months (it WAS working before then) I have had consistent BSOD's every time I try to convert a zoom recording. Typically, it will start converting, then BSOD somewhere between 10-40% of the conversion.

 

I have 12G of onboard RAM on my video card, 32G on the computer and 100's of free G space on my several hard drives. I've tried moving the recording folder to my C: SSD, but still get the BSOD.

 

Suggestions are welcome. Thank you.

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hofendis
Newcomer
Newcomer

‎2023-08-24 02:24 PM

Just an update. I copied the meeting folder to my old Windows 10 laptop and the recording successfully converted. So the issue is definitely with Windows 11 (OS and all drivers 'have' been updated to their newest versions - so not an out-of-date driver conflict).

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