cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Blank screen while screen sharing on tablet

Eva1234
Newcomer
Newcomer

I have a Samsung Galaxy Tablet S6 Lite and Zoom version 5.16.10. My screen sharing was working perfectly last week, but when I shared my screen yesterday, it looked normal from my end, but my meeting partner said they only saw a black screen. This has continued. I assume there was an update which messed it up. I tried following the guidelines here, but I'm using a tablet, not a desktop. I don't see an option on my tablet for pulling up a control panel at all; I can't find nvidia or an app that seems to do what they want on my tablet; I can't see options in my tablet's settings to input the graphic that the link recommends.

 

Any help is appreciated. Thank you!

1 REPLY 1

Eva1234
Newcomer
Newcomer

For people having the same issue, I found out the problem was an android permissions thing. I had to give permission for the Zoom app to superimpose things on the screen. It should pull up the permissions page automatically when selecting the screen-sharing. Scroll down to zoom and tap it to give it the permission.