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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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AlDrey
Newcomer
Newcomer

‎2021-08-20 08:54 AM - last edited on ‎2022-01-31 02:11 PM by Community Moderator | Employee

Recently, when I share my screen, my guests only see a gray or black ecarn

I don't understand what is explained in this support, 

I work on Windows 11 since one week ....

Thnak's for your help.

Best regards

Alain (Frenchie)

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-20 08:57 AM

Hey @AlDrey, within your Zoom desktop client settings under 'Share screen' click on 'Advanced' and check or uncheck, "Use Hardware acceleration to optimize video sharing", and see if that changes or makes a difference for your Screen sharing experience. Along with Checking or Unchecking, 'Use TCP Connection for screen sharing'. 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Suetron
Newcomer
Newcomer
In response to RN

‎2021-09-07 08:28 AM

That didnt work for me.

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