cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Black Dot Pattern on Video of Participant during 1-on-1 Zoom Meetings

Gusto
Newcomer
Newcomer

When conducting 1-on-1, standard Zoom meetings, the participant I have invited, or who invited me, has a black dot matrix pattern superimposed on their screen window when I view them.  They do NOT see the pattern on my face from their end, and I only see the pattern lightly over their face when their video is on (Note: there is no pattern if their video is off or when they share their screen).  When I'm in a meeting with more than one participant, I do not see the dot pattern if there are more than one participant, beyond myself, in the meeting (that I can recall).   I am not aware that I ever adjusted any settings in my account, and I do not see any settings which seem to address this issue.  Thanks! 🙂 

4 REPLIES 4

MitchellB
Newcomer
Newcomer

I am having the exactly same issue at my university wide.  Looking forward to the solution here.  

KeithMabe
Newcomer
Newcomer

I have also started experiencing this problem starting a couple of weeks ago.

projectionarts
Newcomer
Newcomer

I am having this issue also. What is going on?

KeithMabe
Newcomer
Newcomer

Since I have exactly one user that has experienced this problem, I can confirm that the following workaround worked only once.

Disabling Video Rendering Post Processing in the Zoom client app seemed to fix the issue.   Settings > Video > Advanced.

I suspect that a permanent fix may come in a future app update.

Hope this helps.