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Avatar Not Working

111111111111111
Newcomer
Newcomer

‎2022-04-09 03:06 AM

I recently updated zoom and I found a new option (avatar) but.....its not working, I had enabled the option too pls pls pls help 

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7 REPLIES 7

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-04-09 10:01 PM

@111111111111111 – Avatars are new to Zoom. See this Zoom Support article for limitations on using avatars, and how to ensure that avatars are enabled for your account. 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Dash2
Newcomer
Newcomer

‎2022-04-27 03:46 AM

Same for me, I Had the avatar option enabled and the button was grayed out. I had nothing on and i am on a high spec pc.

CuitePie
Newcomer
Newcomer
In response to Dash2

‎2022-05-03 05:04 PM - edited ‎2022-05-03 05:04 PM

same mine is grayed out and it says "BETA" on it.

 

RoshanKonkisa
Newcomer
Newcomer
In response to Dash2

‎2022-05-06 09:56 PM

RoshanKonkisa_1-1651899374611.png

 

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RoshanKonkisa
Newcomer
Newcomer

‎2022-05-06 09:55 PM

RoshanKonkisa_0-1651899349963.png

 

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jessi_king
Newcomer
Newcomer

‎2022-09-06 09:28 AM

Same! but I just don't have the option at all. I've gone through all my zoom settings, and I try and try to fix it. If anyone can help, please do!! 

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dusk
Newcomer
Newcomer

‎2022-10-18 09:46 AM

i still don't know how to turn them on

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