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Avatar BETA caused camera to stop working

NatalieDL
Newcomer
Newcomer

‎2023-07-25 04:13 PM

A few days ago I tried out the new Avatar BETA feature. It worked well and I created an avatar for my informal meeting. But when I tried to disable the avatar, the camera showed as if it was disabled, even though it is on and the camera light shows it's capturing. I have reset my Windows camera, restarted, updated camera software and Zoom software - but nothing has worked. Even now when I go into Windows camera settings it shows as enabled, but I get no image. Even the other VC apps doe the same now. Has anyone else experienced this? Please help, I am a teacher and need to be on camera. Thank you.  

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1 REPLY 1

NatalieDL
Newcomer
Newcomer

‎2023-07-25 04:23 PM

Okay I found the solution on another post. I had to press the F-key (in my case it's F10) which then enabled the camera again. Gosh how embarrassing! lol. Sorry - and thank you to "Frank_TB" who posted the solution for someone else. (PS. I didn't know how to delete my post above, hence the follow up here to say that I am sorted.)

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