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Authentication Failed

suzannetourtill
Newcomer
Newcomer

suzannetourtill_0-1667745047010.png

 

 

I had to uninstall and then reinstall the desktop "client" (app).

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @suzannetourtill suggest looking into our KB on Error Code 1004 https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

suzannetourtill
Newcomer
Newcomer

And now another problem…

suzannetourtill_0-1667748450954.png

 

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @suzannetourtill suggest looking into our KB on Error Code 1004 https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!