cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Authentication Failed

Go to solution
suzannetourtill
Newcomer
Newcomer

‎2022-11-06 06:33 AM - edited ‎2022-11-06 07:39 AM

suzannetourtill_0-1667745047010.png

 

 

I had to uninstall and then reinstall the desktop "client" (app).

0 Likes
1 ACCEPTED SOLUTION

Go to solution
RN
Community Moderator | Employee
Community Moderator | Employee
In response to suzannetourtill

‎2022-11-07 10:58 AM

Hey @suzannetourtill suggest looking into our KB on Error Code 1004 https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

0 Likes
2 REPLIES 2

Go to solution
suzannetourtill
Newcomer
Newcomer

‎2022-11-06 07:27 AM

And now another problem…

suzannetourtill_0-1667748450954.png

 

0 Likes

Go to solution
RN
Community Moderator | Employee
Community Moderator | Employee
In response to suzannetourtill

‎2022-11-07 10:58 AM

Hey @suzannetourtill suggest looking into our KB on Error Code 1004 https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes