Audio on zoom and teams-no sound from attendees

[Char-2]

Can anyone help me please...I can not hear audio from attendees on my zoom calls.  Please advise.  Not using headphones or any plug in device.  Just the microphone on my Mac.  Any suggestions please.  Thanks

[Madhumita]

Can others hear each other? What is your audio settings? If you know how to go to audio settings, check that the output device is what you are wanting, and that the output volume is turned right up. You can get to audio settings in a couple of ways, one is from the little arrow next to the mute button

[Frank_TB]

Hello,

Have you done any of the things in this Zoom troubleshooting support article?

Troubleshooting Zoom audio issues

https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues 

Regards,

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