Audio not working

[melasprad1010]

All, 

Everything on my two laptops have been updated - bios, drivers, windows, etc. I can hear participants but they cannot hear me. It doesn't matter if I'm using a webcam or my laptop camera/speaker. The test function shows speaker and microphone works, but nobody can hear me. I Have uninstalled and reinstalled zoom multiple times. This has been going on for a week now. Help!

[9246189996]

my audio is not working